Thinking about closing your Stake account? The exact steps depend on which “Stake” you’re using, because the brand name covers both a crypto casino (Stake.com) and an investing/brokerage platform in some countries.
Below, you’ll find clear guidance on how to delete my stake account in each case, plus what to do before you start so nothing important gets lost.
How to delete my Stake account: identify your platform first
Before acting, confirm whether you’re on Stake.com (the crypto casino) or the Stake investing app (brokerage). The processes, legal requirements, and timelines differ substantially. In both cases, always withdraw funds, download statements, and resolve any open issues first.
Log in to your Stake.com account and go to Account/Responsible Gaming settings.
Choose Self-Exclusion or Account Closure. Self-exclusion locks you out for a set period; closure aims to end access entirely.
If there’s no direct closure button, contact support via live chat or email from your registered address and request permanent closure. Include your username and the reason (optional but can speed things up).
Withdraw your remaining balance before requesting closure. Crypto withdrawals may require network confirmations and fees.
Complete any verification (KYC) requests if prompted—platforms may need this for security and compliance before processing closure or payouts.
Note: Due to anti-fraud and regulatory obligations, Stake.com may retain some account records even after closure.
If gambling harm is a concern, choose a long-term self-exclusion and consider adding blocks at the device or payment level for extra protection.
Close positions and withdraw or transfer out all cash. If available, use ACATS/portfolio transfer to move holdings to another broker; otherwise, sell positions and withdraw proceeds.
Cancel any open orders and recurring investments. Ensure no pending dividends or corporate actions remain.
Download tax forms, trade confirmations, and account statements for your records. You may need these for future filings and audits.
In the app or Help/Support Center, search for “close account” and follow the instructions to submit a closure request. If live chat or a support form is provided, use the channel tied to your registered email.
Complete any identity checks and confirm you have a $0 balance. The broker may block closure until all funds settle and fees (if any) are cleared.
Expect retention of certain records to comply with financial regulations (e.g., AML, tax). Deletion of all data is often not possible.
Transfers and settlements can add days to the timeline; plan around tax dates and earnings seasons.
If your goal is data removal rather than account access, submit a privacy/erasure request through the platform’s dedicated privacy channel. Under GDPR/CCPA, companies may delete personal data that isn’t legally required to be retained, while keeping regulated records.
If you can’t log in: use “Forgot password,” then contact support to verify identity and request closure.
If you have disputes or chargebacks: these must be resolved before account closure.
Typical timeline: same day to a few business days for casino closure; several days to weeks for brokerage, depending on settlements and transfers.
By confirming your platform and preparing documents and withdrawals in advance, you’ll make “how to delete my stake account” a straightforward process with fewer delays.